FREQUENTLY ASKED QUESTIONS

First, please verify that your email address is entered correctly.

Second, kindly check your email's junk folder, as we are a new sender, and our emails may unintentionally end up there.

Third, move the email to your inbox.

Lastly, save Nic and Evie in your contacts to ensure you always receive our emails without any issues.

Choosing sandals is a personal decision. Feel assured when shopping! Are you aware that most people have slight differences in their feet?

Shop confidently by tracing the outline of each foot. Include your regular shoe size and width in the sketch, and send it to Nic and Evie.

We will provide a list of sandals tailored to fit your feet perfectly. It's a hassle-free process! You can reach us via email at sales@nicandevie.com.au or visit our website at nicandevie.com.au.

Nic and Evie constantly add a fresh assortment of products. Stay vigilant for the latest additions, or consider signing up on Facebook or Instagram to stay updated on our new offerings.

Nic and Evie will organise a tracking number, and an email will inform you of the number when the item is dispatched. We suggest reaching out to auspost to request the photograph taken upon delivery. For any lost parcels, it is important to follow up with your local post office after they have been delivered. Australia Post provides all the necessary terms and conditions on its website.

Get in touch