FREQUENTLY ASKED QUESTIONS

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All our products are made with 100% leather unless otherwise stated. We prioritise sourcing the most ethical products available and are continually seeking the right options for everyone, including vegan leather and synthetic materials.

Plakton is a brand that cares for nature. Since 1995, we have used cork in the production of almost every product. We aim to create shoes that are comfortable, ergonomic, and natural. The harvesting of cork oak is an ancient and sustainable process that requires the expertise of skilled descortiçadores. This manual skill and experience ensure the trees are not damaged, allowing them to continue thriving. By adhering to these traditional and eco-friendly practices, we produce footwear that is both ethically made and environmentally responsible.

Once you have placed an order, our customer service team will reach out to ensure the right fit before we send your order. Choosing sandals is a personal decision, and we want you to feel assured when shopping with us!

Did you know that most people have slight differences in their feet? Shop confidently knowing we are here to help.

You can reach us via email at sales@nicandevie.com.au or visit our website at nicandevie.com.au.

Sign up for our emails to receive the latest products, discounts, and sales before everyone else. Nic and Evie constantly add a fresh assortment of products, so stay vigilant for the latest additions. You can also follow us on Facebook or Instagram to stay updated on our new offerings.

Nic and Evie will provide a tracking number, and you will receive an email with this information once your item has been dispatched. We recommend contacting AusPost to request the photograph taken upon delivery.

In case of lost parcels, please follow up with your local post office after the delivery attempt. For more details, refer to the terms and conditions on the Australia Post website.